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All orders received through Achieve Supplements will be dispatched from Brisbane at the latest the following business day after receiving payment confirmation where the product is in stock. For products that are not in stock, they generally will be dispatched within 3 business days after receiving confirmation of payment. All orders will be dispatched using either Australia Post or Fastway Couriers. |
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When ordering from Achieve Supplements, all orders will have a flat rate delivery charge associated with it. This flat rate charge is $9.50 per order across Australia. If orders are over $150.00 in products excluding delivery, Achieve Supplements will send your order FREE of all delivery fees. |
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All orders made with Achieve Supplements will be shipped the following business day, depending on supplier stock and availability. As they will be sent within 24 hours upon us receiving both the order and payment, the following times for receiving your order from Brisbane are:
- Delivery within Brisbane metro area next working day
- Delivery to cities and large towns in QLD 1-3 working days
- Delivery to other areas in QLD 2-3 working days
- Delivery to east coast capitals 2 working days
- Delivery to other capital cities 3-5 working days
- Delivery to other interstate areas 4-6 working days
*These times are only estimates as per Australia Post.
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| Payment can be made via Visa, MasterCard, Paypal or Direct Debit. For Direct Debit payments, an invoice will be displayed outlining instructions for the direct debit of funds. No credit card details are stored on this site. All transactions are verified by SecurePay. All payments for goods and services received through Achieve Supplements is in Australian Dollars only. |
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As part of our service to you, Achieve Supplements will ship all orders made over $150.00 excluding delivery to you free of charge. To take advantage of this great offer, each transaction has to reach the minimum requirement of $150.00. |
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All orders made through Achieve Supplements will attract one low flat rate delivery fee of $9.50 per order. This delivery fee is irrespective of size, quantity, weight and even geographic location of the orders destination. |
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If the product you receive is not the same product that you ordered, please contact us within 2 working days of receiving the item. Contact can be made by calling (07) 3348 9987 or email Returns@AchieveSupplements.com.au. Send the unopened product to us and we will send the correct item to you free of any delivery charges.
However, if you change your mind for any reason and no longer require the product, we are unable to offer you a refund.
We are confident of the products we sell. For any reason any product is defective, contact us within 2 working days of receiving the order to arrange return of the defective item. Once we receive the defective item, we will arrange delivery of a new item to you. Please be aware that we will require return of the item in its original condition and packaging so we can rectify the problem with our supplier.
To return the product, the contact information is below
The Owner
Achieve Supplements
13 Tenterfield Street
MURARRIE QLD 4172
(07) 3348 9987
Returns@AchieveSupplements.com.au
* Please note - Please be sure to carefully package returned goods sent back to us in the post, items that are returned damaged cannot be refunded. |
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